FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:Are you a factory, trading company or a third party?

We are the factory which is located in Jinan City, Shandong Province, China and founded in 1996. Welcome for your visiting.

Q: What the quality assurance you provided and how do you control quality?

Our products have passed the ISO9001 quality certification system and CE certification, at the same time, all products have also passed the third-party certification body identification. In addition, the company will establish a complete set of procedures to ensure the quality of every link from the procurement of raw materials to the factory, and finally pass the inspection department to meet the standards before the factory can be shipped.

Q: What is your service you can offer?

Pre-sale service.
Consultant service (Answering client's question) Primary design plan for free
Assisting client to choose suitable construction plan
Price calculation
Business & technology discussion
Sale Service: Submission of support reaction data for foundation designing
Submission of construction drawing
Providing requirements for embedding
Construction manual
Fabrication & packing
Statistical table of material
Delivery
Other requirements by clients
After-service: Service of installation supervision

Q: How to get the accurate quotation?

You can contact us via email, wechat, etc. (other channels are being implemented) and ask for an accurate quote. At that time, please provide us with the following information:
1, if you have a favorite equipment: please tell me the pictures or links, the technical design (drawings or parameters) you need, the design and construction scheme and other types of needs.
2, if you have not selected the equipment: please tell me the bus parameters you processed, the technical parameters you need, design drawings (schemes), construction schemes and all the problems you want to know.

If you need video or image support, you can go to the "Product Center" or "About Us - Video" page for help.

Q: How long can the space frame be used?

The use life of the main structure is the designed used life, that is 50-100 years (standard request of GB)

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