Recently, the production base of Shandong Gaoji Industrial Machinery Co., Ltd. (hereinafter referred to as “Shandong Gaoji”) has been in a busy scene. A number of customized industrial machinery, after strict quality inspection, are being orderly loaded onto logistics vehicles and will soon be sent to customer sites in various parts of the country. This is not only a regular shipping process, but also a vivid embodiment of Shandong Gaoji taking “customer needs as the core” and fulfilling its commitment of “efficient fulfillment and quality assurance”.
Strict Quality Inspection, Guarding the “Lifeline” of Quality
In the final link before shipping, the quality inspection team of Shandong Gaoji conducts a comprehensive “physical examination” on each piece of equipment in accordance with the ISO9001 quality management system standards. From the precision calibration of mechanical components, the pressure test of hydraulic systems to the integrity inspection of external coatings, every indicator is strictly aligned with the highest industry standards. “We must ensure that every piece of equipment delivered can meet the production needs of customers, which is the foundation for Shandong Gaoji to gain a foothold in the industry,” said the person in charge of the quality inspection department on site.
The equipment shipped this time includes core products such as aerial work platforms and hydraulic lifting machinery, among which many are customized models developed for customers, with optimized load – bearing capacity and operational flexibility for specific working conditions. To ensure the safety of the equipment during transportation, the technical team has specially installed protective buffer devices for the equipment and attached detailed operation manuals and maintenance guidelines, demonstrating professional craftsmanship in details.
Efficient Collaboration, Building a “Supply Chain” for Fast Fulfillment
From customer order placement to equipment delivery, Shandong Gaoji has built a full – process collaborative mechanism of “production – quality inspection – logistics”. After receiving a customer’s order, the production department formulates a special production plan in the first place, and multiple departments including procurement, technology and workshop work together to ensure the timely supply of raw materials and the smooth progress of the production process. After passing the quality inspection, the logistics team quickly connects with long – term cooperative professional freight companies, formulates the optimal logistics plan according to the equipment size and transportation distance, and gives priority to selecting fleets with mechanical transportation experience to minimize the delivery cycle.
“Previously, a customer was in urgent need of equipment for project construction. We activated the emergency production plan and completed the entire process from customized production to shipping in only 7 days, which was 50% shorter than the original cycle,” introduced the manager of the production department. Such cases of efficient fulfillment are common in Shandong Gaoji, behind which lies the company’s refined management of the production process and its quick response capability to customer needs.
Full – process Escort, Conveying the “Sense of Warmth” in Services
Equipment shipping is not the end of services, but the starting point of Shandong Gaoji’s “full – cycle services”. Each piece of equipment is assigned an exclusive customer service specialist to track the logistics information in real time and timely feed back the transportation progress to the customer. After the equipment arrives at the site, the technical team will go to the site for installation, commissioning and operation training as soon as possible to ensure that the customer can quickly get started with the equipment. In the later stage, regular return visits will also be conducted to understand the operation status of the equipment and provide maintenance suggestions to guarantee the customer’s production and operation.
From strict quality inspection to efficient shipping, and from full – process tracking to considerate services, Shandong Gaoji has always taken “quality” as the cornerstone and “service” as the link to provide customers with better industrial machinery products and solutions. In the future, the company will continue to optimize the production and service processes, improve the fulfillment efficiency and service quality, and practice the original aspiration of “creating value for customers” with practical actions to help more customers achieve efficient production and intelligent operation!
Post time: Oct-30-2025
